Get to know us.
Here at FA Wagen, our focus is to build a strong and comprehensive business model that caters to the customer’s needs at all levels.
You can expect top-notch service from us the first moment you step into our showroom to aftersales services and body and paint services.
Our excellent service was recognised in 2011, FA Wagen won first place in the service advisor competition in the Asia Pacific region for Volkswagen.
The Journey Thus Far
FA Wagen first started off with as a subsidiary of Federal Auto Holdings Berhad in Puchong (the first 1S + 2S outlet) back in June 2007.
In March 2009, the outlet in Puchong was closed and we re-established a new 3S centre in Petaling Jaya instead. The outlet is now known as Volkswagen PJ.
Then in October 2010, Volkswagen Glenmarie (3S centre) in Shah Alam was established. We are currently expanding this dealership to further equip it with body and paint facilities. These services will be available at this outlet by the end of November 2012.
FA Wagen’s chain was then further expanded to the northern region with Volkswagen Alor Setar (3S centre) in January 2012.
In February 2012, we established the first Volkswagen 4S (Sales, Service, Spare Parts and Body & Paint) complex in Malaysia in Skudai, Johor Bahru. This showroom is even equipped with a bubble lift that allows easy access to the showroom at level 2.
A new outlet in Sungai Petani will be opened in the end of November 2012, making the total FA Wagen outlets in Malaysia to five.